This page provides the current privacy policy for Chione Trucking and its relationship to the wider Chione platform. It explains how information is collected, used, shared, retained, and protected when you visit this website, submit an inquiry, request services, or communicate with us.
By using this site or submitting your information, you consent to the practices described below, including communications regarding infrastructure deployment, freight operations, emergency response support, and related business activity.
01 Information We Collect
We may collect the following categories of information when you use this site or communicate with us:
- Name, email address, phone number, mailing address, organization, and related contact details
- Inquiry content, deployment details, freight details, or service requests you provide through forms, email, SMS, or phone
- Usage data such as IP address, browser type, pages visited, device identifiers, timestamps, and diagnostic information
- Transaction or business information where relevant to quotes, deployments, or logistics coordination
02 How We Use Information
We use collected information to operate this website, respond to requests, coordinate services, improve site performance, maintain records, protect our operations, and comply with legal obligations.
- Respond to inquiries and follow up on requested services
- Coordinate deployment, logistics, freight, or platform-related communications
- Improve website functionality, service quality, and internal operations
- Prevent fraud, abuse, or unauthorized activity
03 Communication & SMS Consent
By submitting your information, you consent to being contacted by Chione Trucking, Chione LLC, or authorized representatives by phone, email, or SMS regarding your inquiry, requested services, related updates, scheduling, logistics, deployments, or account matters.
Message frequency may vary. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, where applicable, or by contacting us directly.
04 Cookies & Tracking Technologies
We may use cookies, similar technologies, tags, scripts, and analytics tools to improve website performance, maintain session integrity, understand user behavior, and support security and operations.
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Supports security, navigation, and core functionality | Session |
| Performance | Helps us understand site usage and improve performance | Persistent |
| Functional | Remembers settings and preferences | Persistent |
| Marketing | Used only where applicable and lawful | Persistent |
05 Disclosure of Information
We do not sell personal information. We may disclose information internally within Chione LLC and its divisions, or to service providers and advisors, strictly as necessary to operate our services and fulfill legitimate business purposes.
- Service Providers — Hosting, analytics, security, communications, or operational vendors
- Business Transactions — In connection with financing, restructuring, merger, acquisition, or asset sale
- Legal Compliance — To comply with court orders, subpoenas, law enforcement requests, or applicable law
- Safety & Protection — To protect our rights, users, property, and public safety
06 Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect submitted information.
- Restricted access to information on a need-to-know basis
- Use of encrypted communications where applicable
- Routine maintenance, updates, and access controls
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
07 Data Retention
We retain personal information only as long as reasonably necessary for business, legal, operational, contractual, or compliance purposes. Retention periods may vary depending on the type of inquiry, deployment activity, freight records, legal obligations, dispute resolution, and security needs.
08 Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal information, as well as rights to opt out of certain disclosures where applicable.
- Right to Know — Request information about what we collect and how we use it
- Right to Correct — Request correction of inaccurate information
- Right to Delete — Request deletion subject to legal exceptions
- Right to Opt Out — We do not sell personal information
- Right to Non-Discrimination — We will not discriminate for exercising lawful privacy rights
09 Children’s Privacy
This site and our services are generally intended for adults and business, agency, or operational users. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information, contact us and we will review the matter promptly.
10 External Links
Our website may contain links to third-party websites or services not controlled by us. We are not responsible for the content, privacy practices, or policies of third-party sites.
11 Policy Updates
We may update this Privacy Policy periodically to reflect changes in operations, law, or site functionality. Updates become effective when posted with a revised “Last Updated” date.
12 Contact Us
For privacy questions, rights requests, or concerns, contact the relevant company below.
Chione LLC · Franklin, TN 37064 · United States